I work on a team of 4 agents with a supervisor. Our workload is a constant on any given day, unless an agent is out. As such, there is always the same amount of work that needs to be done. One of the four has been on vacation all of this week, and will not be back until the week after next. This means that our workloads has become that much bigger (we are understaffed as is) and it also means that since he works nights, there needs to be coverage in the evenings. I’m the low man on the totem pole, so I volunteered for the nights I don’t have class.
I’m beat, and I’m looking forward to this weekend.
The Loop needs a beer.
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